What it means
Checks that the buyer's details (cac:AccountingCustomerParty) in a UBL invoice or credit note do not contain an accounting contact (cac:AccountingContact), a contact for accounting questions that UBL offers. EN 16931 has no business term for it. The buyer contact that the standard does allow (BG-9) is a different element, cac:Party/cac:Contact, and is not flagged.
Why it matters
This is a warning, so the file is still accepted. Software that follows EN 16931 has no field for an accounting contact, so it normally drops it when it reads the invoice. It is worth fixing when you want a clean report, or when the recipient's accounts team needs the name and should get it in a field the standard reads.
How to fix it
Check the customer record in your invoicing software for an accounting or finance contact that is exported into the buyer's details, clear it and export again. If you want a contact person on the invoice, use the buyer contact name, telephone and email fields. If you build the XML yourself, remove cac:AccountingContact from cac:AccountingCustomerParty.
The rule as published
A UBL invoice should not include the AccountingCustomerParty AccountingContact Where this rule applies
| Rule set | Version |
|---|---|
| EN 16931 (UBL) | 1.3.17 |
| EN 16931 (UBL credit note) | 1.3.17 |
| XRechnung 3.0 (UBL) | 3.0.2 |
| XRechnung 3.0 (UBL credit note) | 3.0.2 |
| Peppol BIS Billing 3.0 (invoice) | 2026.5 |
| Peppol BIS Billing 3.0 (credit note) | 2026.5 |
| SI-UBL 2.0 / NLCIUS (invoice) | 2.0.3.13 |
| SI-UBL 2.0 / NLCIUS (credit note) | 2.0.3.13 |
| France CTC (UBL invoice) | 1.4.0-04 |
| France CTC (UBL credit note) | 1.4.0-04 |
| CIUS-RO UBL Invoice 1.0.9 | 1.0.9 |
| CIUS-RO UBL Credit Note 1.0.9 | 1.0.9 |
Check your file
Drop your e-invoice to see whether UBL-CR-263 still fails, and which other rules do.
Related rules
- UBL-CR-264 The buyer contact must sit in the party's contact element
- UBL-CR-265 The payee should not carry a 'care of' flag
- UBL-CR-266 The payee should not carry an 'attention' flag
- UBL-CR-267 The payee should not include a website address
- UBL-CR-268 The payee should not include a logo reference
- UBL-CR-269 The payee should not include an electronic address