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Credits, limits and refunds

What a Klarbon credit buys, which credits are used first, when no credit is spent, and the daily and file limits for each tool.

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A credit pays for one file you send or import: one invoice converted to another format, fixed or made from a form, or one bank statement file of up to 500 transactions. Bought credits never expire; monthly plan credits are used first and do not roll over. If a valid file cannot be produced, no credit is spent.

What does one credit buy?

Tool Cost
Convert an e-invoice to another format 1 credit per invoice
Fix a rejected e-invoice 1 credit per invoice
Make an e-invoice from a form 1 credit per invoice
Convert a bank statement file, such as CAMT.053, MT940, CODA or OFX 1 credit per started 500 transactions, every output format included
Open an e-invoice, print or save as PDF free
Check an e-invoice free within the daily limit

Before you spend a credit, invoice tools show a readable preview and the validation report. Bank conversion shows a summary and the first five transactions of the first statement, not the full file. Reading invoices and bank statements from PDF is not available yet. Prices for credits and plans are on the pricing page.

Do credits expire?

Bought credits never expire. Pro and Bookkeeper add credits at the start of each plan month; those are for that month and do not roll over. When you have both, the month's plan credits are used first and bought credits after them. A new account starts with one welcome credit, enough for one invoice conversion, fix or make, or a structured bank file with up to 500 transactions. Larger bank files need more credits.

When is no credit spent?

When Klarbon cannot deliver a valid file. A conversion, fix or make that fails validation stops before the file can be unlocked, so no credit is spent. A bank statement that does not reconcile cannot be unlocked, so no credit is spent in the first place; see why balances may not match. For a question about a payment, write to support@klarbon.app.

What are the limits?

Limit Value
File size 20 MB per file
PDF length 50 pages per file
Checks without an account 5 a day
Checks with a free account 20 a day
Checks on Pro and Bookkeeper 2,000 a day (fair-use limit)

The daily limits reset at midnight UTC. Opening is never limited, because it runs in your browser.

Frequently asked questions

Do bought Klarbon credits expire?

No. Bought credits never expire. Monthly credits from Pro or Bookkeeper are for that plan month and do not roll over.

Which credits are used first?

The month's plan credits, then bought credits. That way the credits that would lapse are spent before the ones that keep.

Do I lose a credit if the invoice cannot be made valid?

No. A conversion, fix or make that cannot produce a valid file stops before anything can be unlocked, so no credit is spent.

Does opening or checking use credits?

No. Opening is free and unlimited. Checking is free within a daily limit: 5 a day without an account, 20 with a free account and 2,000 on Pro or Bookkeeper.

How many credits does a bank statement cost?

One credit per started 500 transactions in the file, so a file with 120 transactions is one credit and one with 1,200 transactions three. Every output format is included.

Updated 6 November 2026