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Warning

CII-SR-359: Do not give the payee a contact person

In short

Warning: worth checking.

CII-SR-359 means the payee block holds a DefinedTradeContact, contact details for the payee, which EN 16931 does not use. Delete it. The standard only has contact details for the seller (BG-6) and the buyer (BG-9).

On this page

What it means

The payee block (PayeeTradeParty) has a DefinedTradeContact element with a contact person, phone number or similar details. EN 16931 carries contact details for the seller and the buyer only, not for the payee.

Why it matters

The file is still accepted, because this is a warning. The buyer's software does not read the payee contact, so a question about the payment will not reach the right person through it. Fix it when the buyer is likely to call someone about payment.

How to fix it

Delete the DefinedTradeContact block from the payee. Put the person the buyer should contact about the invoice in the seller contact (BG-6), which receivers do read. If a factoring company handles payment questions, give its contact details in the payment terms text or on the PDF instead.

The rule as published

DefinedTradeContact should not be present

Where this rule applies

Rule set Version
EN 16931 (CII) 1.3.17
XRechnung 3.0 (CII) 3.0.2
NLCIUS (CII) 1.0.3.13
France CTC (CII) 1.4.0-04
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether CII-SR-359 still fails, and which other rules do.

Updated 6 November 2026