FACe statuses and error codes explained

FACe is the Spanish public sector's entry point for electronic invoices. When it cannot accept a Facturae invoice it answers with an error code, such as 409 for an unknown managing body or 414 for an invoice number already used; once accepted, the invoice moves through statuses such as 1200 Registrada, 2600 Rechazada or 2500 Pagada. Find your code below to see what it means, the usual cause and what to change. The codes come from FACe's error code list, version 3.3, and its SOAP supplier manual, version 2.0.0.

In short

What FACe statuses such as 2600 Rechazada and errors such as 409, 414 or 428 mean when you submit an invoice to a Spanish public body, and what to change.

This list covers 89 codes from the official documents below. 37 have their own page; 52 are explained in the table only, as they are system or transport statuses with no fix in the invoice.

Not covered: 500, 501, 502, 503, 504, 505, 506, 507, 508, 510, 511, 512, 515, 516, 517, 518, 519, 520, 521, 522, 523, 524, 525, 526, 527, 528, 617, 618, 619, 620, 621, 531, 532, which only the receiving public body sees.

Not covered: 6100, 6200, 6300, which concern a process other than sending an invoice.

Invoice statuses

Code	What it means
1200	Registered FACe status 1200 Registrada means the invoice has been entered in the electronic register (REC). Nothing to do. Later statuses report the public body's processing. Registrada: La factura se ha registrado en el registro electrónico REC
1300	Registered in the accounting register FACe status 1300 means the invoice has been entered in the public body's invoice accounting register (RCF). Nothing to do. Registrada en RCF: La factura se ha registrado en el RCF
2400	Recognised for payment FACe status 2400 means the public body has recognised the obligation to pay the invoice. Nothing to do. The next status reports the payment. Contabilizada obligación de pago: La factura se ha reconocido con obligación de pago
2500	Paid FACe status 2500 Pagada means the invoice has been paid. Nothing to do. Pagada: Factura pagada
2600	Rejected by the public body Rechazada: La unidad rechaza la factura
3100	Cancelled FACe status 3100 Anulada means the public body's unit has approved the request to cancel the invoice. Nothing to do for this invoice. If an invoice is still due, check with the public body before submitting a replacement. Anulada: La unidad aprueba la propuesta de anulación

Cancellation statuses

Code	What it means
4100	Cancellation not requested FACe cancellation status 4100 means no cancellation of the invoice has been requested. Nothing to do. No solicitada anulación: No solicitada anulación
4200	Cancellation requested FACe cancellation status 4200 means a cancellation of the invoice has been requested. Wait for the public body to accept or reject the request. Solicitada anulación: Solicitada anulación
4300	Cancellation accepted FACe cancellation status 4300 means the request to cancel the invoice has been accepted. Nothing to do for this invoice. If an invoice is still due, check with the public body before submitting a replacement. Aceptada anulación: Aceptada anulación
4400	Cancellation rejected FACe cancellation status 4400 means the request to cancel the invoice has been rejected. Contact the public body if you still need the invoice cancelled. Rechazada anulación: Rechazada anulación

Errors in the invoice

Code	What it means
401	Invoice could not be validated FACe error 401 means the invoice could not be validated. Check the invoice file with your software and send it again. If the error persists, contact FACe support. No se pudo validar la factura
402	Invoice could not be saved FACe error 402 means the invoice could not be saved. Send the invoice again later. No se pudo guardar la factura
403	Could not register the invoice FACe error 403 means the invoice could not be entered in the common electronic register (REC). Send the invoice again later. No se ha podido registrar la factura en el Registro Electrónico Común (REC), inténtelo más tarde
404	Status change failed FACe error 404 means an error occurred while changing the invoice's status. Check the invoice's current status and the status change you requested before trying again. Error al cambiar el estado de la factura
405	Status code does not exist FACe error 405 means the status code given does not exist. Replace the status code in your request with an existing FACe status code and send the request again. No existe el código de estado %status%
406	Only one status change is possible FACe error 406 means the only status change possible is to the status the message names. Request the status change the message names, or none. La única transición posible es a %status%
407	Status change not available FACe error 407 means the change from the current status to the requested one is not available. Check the invoice's current status before requesting a change. Transición no disponible COD: %cod_estado_actual% => COD: %cod_estado_siguiente%
408	Invoice format incorrect Formato de la factura es incorrecto
409	Managing body code not found or inactive No existe o inactiva el Órgano Gestor asociado al código %OG%
410	Processing unit code not found or inactive No existe o inactiva la Unidad Tramitadora asociado al código %UT%
411	Accounting office code not found or inactive No existe o inactiva la Oficina Contable asociado al código "%OC%"
412	Unit codes do not belong together La Unidad Tramitadora, Órgano Gestor u Oficina contable especificados no están relacionados
413	Unit relation not active La Unidad Tramitadora, Órgano Gestor o Oficina contable especificados no tienen activa la relación y no acepta facturas
414	Invoice number already exists Ya existe una factura con número %numero%%registro%
415	Invoice already exists Ya existe una factura con serie %serie%, número %numero% y fecha de expedición %fecha_exp%%registro%
416	Wrong number of administrative centres El número de centros administrativos es incorrecto
417	Administrative centre code missing No se ha encontrado código en %centro_administrativo%
418	Payer, receiver or fiscal centre wrong No se han especificado correctamente el Pagador, Receptor o Fiscal
419	Only individual invoices accepted Sólo se aceptan facturas de modalidad individual
420	Batches not accepted Número de facturas permitidas 1, no se aceptan lotes
421	Party type incorrect El tipo de %emisor-receptor-tercero% es incorrecto, especificación incorrecta para persona %juridica-fisica%
422	Issuer type wrong for a third-party invoice El tipo de emisor para factura de Terceros es incorrecto
423	Individual's name missing No se ha especificado el nombre o apellido de la persona física
424	Company name missing No se ha especificado la razón social de la persona jurídica
425	Number of invoices incorrect FACe error 425 means the number of invoices is incorrect. Ask your invoicing software's support to check and correct the invoice count, then send the invoice again. El número de facturas es incorrecto
426	IBAN required for this payment method Para pago por %tipo_pago% es obligatorio incluir el IBAN
427	Person type missing Debe indicarse tipo de persona (Física o Jurídica)
428	Invoice signature incorrect La firma de la factura es incorrecta
429	Invoice not in the system FACe error 429 means the invoice is not in the system. Check the registration number used in the request. If it is wrong, correct it and send the request again. La factura no se encuentra en el sistema
430	Invoice version not recognised Formato de la factura es incorrecto, no se pudo determinar la versión de la factura
431	Date format error Se encontró un error de formato fecha en la factura, por favor revise la factura
432	Certificate class not accepted for signing La factura ha sido firmada por un certificado de clase %clase_certificado%, esta clase no está admitida para firma de facturas
433	Too many attachments Se ha excedido en el número de anexos
434	Signing certificate incomplete La factura ha sido firmada por un certificado con información incompleta. FACe requiere información del CIF y nombre o razón social para admitirlo
435	Operation not allowed in this status FACe error 435 means the operation is not allowed in the invoice's current status. Check the invoice's status before trying again. La operación no admite este estado
437	Extensions not accepted No se admiten facturas con extensiones para la Oficina Contable %codigo_dir%
438	Certificate class not accepted for delivery La entrega de la factura ha sido firmada por un certificado de clase %clase_certificado%, esta clase no está admitida para firma de entrega de facturas
439	Certificate not accepted for signing La factura ha sido firmada por un certificado no admitido para la firma de facturas
440	Signature policy incorrect La política de firma no es correcta
441	Test units not allowed here No se permiten unidades de prueba en este entorno
442	Certificate blocked or a test certificate El certificado usado en la firma de la factura está en una lista de bloqueo o es de pruebas
443	Corrective invoice format incorrect La factura rectificativa con formato incorrecto%detail%
444	Issuer and assignee identifiers match El emisor en la factura tiene el mismo identificador que el cesionario
445	Invoice number required El número de factura es obligatorio
446	Line description required La descripción de las líneas de la factura es obligatoria
447	Issuer's DNI incorrect El DNI del emisor es incorrecto

Errors in the request or the signature

Code	What it means
001	Generic error FACe error 001 is a generic message: the process ended with an error that was not determined. Check the submitted data and try again later. If it persists, contact FACe support with the details of the submission. Mensaje genérico (El proceso finalizó con error. El error no ha sido determinado, pudo deberse a problemas de comunicación con otras plataformas, problemas de datos, etc.)
100	SOAP signature not valid FACe error 100 means the signature of the SOAP request is not valid. Ask your invoicing software's support to check and correct the SOAP request signature, then send the invoice again. La firma de la petición SOAP no es válida
101	SOAP request empty FACe error 101 means the SOAP request is empty. Ask your invoicing software's support to include the missing content in the SOAP request, then send the invoice again. La petición SOAP viene vacía
102	SOAP envelope missing FACe error 102 means the SOAP request is badly built: the SOAP Envelope is missing. Ask your invoicing software's support to check the SOAP Envelope and correct the request structure, then send the invoice again. La petición SOAP no está bien construida: no se encuentra el SOAP Envelope
103	SOAP body missing FACe error 103 means the SOAP request is badly built: the SOAP Body is missing. Ask your invoicing software's support to check that the request contains a SOAP Body, then send the invoice again. La petición SOAP no está bien construida: no se encuentra el SOAP Body
104	SOAP header missing FACe error 104 means the SOAP request is badly built: the SOAP Header is missing. Ask your invoicing software's support to check that the request contains a SOAP Header, then send the invoice again. La petición SOAP no está bien construida: no se encuentra el SOAP Header
106	SOAP certificate blocked or a test certificate FACe error 106 means the certificate used to sign the SOAP request is on a block list or is a test certificate. Sign the request with a valid production certificate that is not on a block list, then send it again. El certificado usado en la firma soap está en una lista de bloqueo o es de pruebas
200	Certificate information unavailable FACe error 200 means @firma (Afirma), the government's signature verification service, could not get information about the certificate. Check that the certificate is valid and try again later. If the error persists, ask your invoicing software's support to check the certificate. Afirma no ha podido obtener información del certificado
201	Request could not be processed FACe error 201 means the request could not be processed with @firma (Afirma), the government's signature verification service. Try again later. If the error persists, ask your invoicing software's support to check the request. No se ha podido procesar la solicitud con Afirma
300	Certificate not registered in FACe FACe error 300 means the electronic certificate is not registered in FACe; automated submission requires registering first at face.gob.es/es/proveedores. Register the certificate in FACe's supplier area, then send again. El certificado electrónico no está dado de alta en FACe. Para la presentación automatizada de facturas es necesario registrarse previamente en https://face.gob.es/es/proveedores
301	Invoice submitted by another system FACe error 301 means the invoice's status cannot be queried because another supplier system submitted it. Query the status from the system that submitted the invoice. No puede consultar el estado de la factura, la factura ha sido presentada por otro sistema proveedor
302	Cancellation reason required FACe error 302 means a reason for the cancellation must be given. Give the reason and request the cancellation again. Debe especificarse un motivo de anulación
303	No invoice with that registration number FACe error 303 means no invoice exists with the registration number given. Check the registration number FACe gave when the invoice was registered. If the number in your request is wrong, correct it and send the request again. No existe factura con el número de registro especificado
304	Cancellation already accepted FACe error 304 means the invoice's cancellation has already been accepted. You do not need to request cancellation again. La factura ya tiene aceptada su anulación
305	Rejected invoice cannot be cancelled FACe error 305 means the invoice was rejected, so its cancellation cannot be requested. Do not request cancellation of this rejected invoice. Check why it was rejected before deciding what to send next. La factura fue rechazada, no se permite solicitar anulación
306	Paid invoice cannot be cancelled FACe error 306 means the invoice was paid, so its cancellation cannot be requested. Do not request cancellation again; if you need a correction, ask the public body how to proceed. La factura fue pagada, no se permite solicitar anulación
307	Cancellation already requested FACe error 307 means the invoice's cancellation has already been requested. Wait for the public body's decision. La factura ya tiene solicitada su anulación
308	No permission to cancel FACe error 308 means you have no permission to request the cancellation of this invoice. Send the cancellation request again using an account or system with permission to request it. No tiene permisos para solicitar la anulación de esta factura
309	Too many invoices in the request FACe error 309 means the number of invoices allowed in the method has been exceeded. Send fewer invoices per request. Se ha excedido el número de facturas permitidas a enviar en el método
310	Required parameter empty FACe error 310 means a required parameter is empty. Ask your invoicing software's support to fill in the empty required parameter, then send the request again. Algún parámetro obligatorio aparece vacío
311	Invoice MIME type incorrect FACe error 311 means the invoice's MIME type is incorrect. Ask your invoicing software's support to correct the invoice's MIME type, then send the invoice again. El MIME de la factura es incorrecto
312	Attachment MIME type incorrect FACe error 312 means an attachment has an incorrect MIME type. Check the attachment's file type, convert it if needed, and send again. Se ha encontrado un MIME de anexo incorrecto
313	Registration number required FACe error 313 means the registration number is required. Give the registration number and send the request again. Es obligatorio el número de registro
314	Offline request not found FACe error 314 means the offline invoice processing request was not found. Check the request number and query again. No se ha encontrado la solicitud de procesamiento de facturas offline
315	Offline request not visible to this system FACe error 315 means the supplier system cannot query the offline invoice processing request. Query from the system that made the request. El sistema de gestión de proveedor no puede consultar la solicitud de procesamiento de facturas offline
316	Submitted through the web portal FACe error 316 means the invoice was submitted through the web portal, so its status cannot be queried through web services. Check the invoice's status on the FACe portal. La factura ha sido presentada por el portal web, no puede consultar el estado de la factura por servicios web
317	Status query failed FACe error 317 means the invoice's status could not be queried. Query the status again later. No se ha podido consultar el estado de la factura, por favor inténtelo más tarde
318	Value incorrect FACe error 318 means a value is incorrect; the message names it. Correct the value the message names and send again. Valor incorrecto %extra%
319	Notification type not configured FACe error 319 means this type of notification is not configured. Set up the notification type in FACe first, or do not request it. No tiene configurado este tipo de notificación
900	Character limit exceeded FACe error 900 means a character limit has been exceeded; the message says where. Shorten the value the message names and send again. Se ha excedido del límite de caracteres %extra%

Errors about an assigned invoice

Code	What it means
320	Assignee's bank details missing FACe error 320 means the assignee's bank details are missing although the payment method requires them. Add the assignee's bank details and send the invoice again. No se encuentran los datos bancarios del cesionario cuando el método de pago lo obliga
321	Assignee's representative not identified FACe error 321 means the identity of the assignee's representative is missing although the document requires it. Add the representative's identity to the assignment details and send the invoice again. No tiene Identidad de Representacion del cesionario cuando la naturaleza del documento lo obliga
322	Invoice assigned FACe error 322 means the invoice has been assigned, so you can no longer manage or query it. Ask the assignee about the invoice. La factura ha sido cesionada, ya no tiene permisos de gestión o consulta

Code

What it means

320

Assignee's bank details missing

FACe error 320 means the assignee's bank details are missing although the payment method requires them. Add the assignee's bank details and send the invoice again.

No se encuentran los datos bancarios del cesionario cuando el método de pago lo obliga

321

Assignee's representative not identified

FACe error 321 means the identity of the assignee's representative is missing although the document requires it. Add the representative's identity to the assignment details and send the invoice again.

No tiene Identidad de Representacion del cesionario cuando la naturaleza del documento lo obliga

322

Invoice assigned

FACe error 322 means the invoice has been assigned, so you can no longer manage or query it. Ask the assignee about the invoice.

La factura ha sido cesionada, ya no tiene permisos de gestión o consulta

Read the official document

FACe, Códigos de Error Source: FACe, Códigos de Error, version 3.3 (octubre de 2017), published by Secretaría General de Administración Digital, Equipo FACe, read on 8 November 2026. Official text in its original language, from Origen de los datos: Agencia Estatal de Administración Digital del Ministerio para la Transformación Digital y de la Función Pública (FACe, Códigos de Error, versión 3.3, octubre de 2017), under Condiciones generales de reutilización de administracionelectronica.gob.es (Ley 37/2007, Real Decreto 1495/2011).
Manual Nuevo SOAP FACe Proveedores Source: Manual Nuevo SOAP FACe Proveedores, version 2.0.0, published by Secretaría General de Administración Digital, Equipo FACe, read on 8 November 2026. Official text in its original language, from Origen de los datos: Agencia Estatal de Administración Digital del Ministerio para la Transformación Digital y de la Función Pública (Manual Nuevo SOAP FACe Proveedores, versión 2.0.0, 30 de mayo de 2024), under Condiciones generales de reutilización de administracionelectronica.gob.es (Ley 37/2007, Real Decreto 1495/2011).

Frequently asked questions

Where do I see a FACe status or error?

An error comes back as soon as the invoice is submitted, on the portal or in the web service answer. The status of an accepted invoice is shown in FACe's supplier area or returned by the status query, with its code and name.

Which codes are not listed?

The codes only a public body's accounting register or managers see, and the statuses of the assignment of an invoice's payment to a third party.

What are DIR3 codes?

Each public body is identified by three DIR3 codes, for the accounting office, the managing body and the processing unit. An invoice to a public body must carry the three codes the body gave, and many FACe errors mean one of them is wrong.

Where do the codes come from?

From the FACe error code list, version 3.3, and the FACe SOAP supplier manual, version 2.0.0, published by the Agencia Estatal de Administración Digital on administracionelectronica.gob.es and reused under its general conditions. Each code page quotes the official Spanish text and links to the source.

Updated 8 November 2026

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