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Warning

UBL-CR-257: Leave person details out of the buyer party

In short

Warning: worth checking.

UBL-CR-257 means the buyer's party block includes a block of personal details (Person), which EN 16931 does not use. Remove that block without removing the buyer's name. If the person is a contact, their name can go in the contact details instead.

On this page

What it means

This rule checks the buyer's party block in a UBL invoice or credit note (cac:AccountingCustomerParty, cac:Party). It must not contain cac:Person, a block describing an individual, for example with a first name, family name or job title. If the person is the buyer's contact, their name can go in cac:Contact/cbc:Name as the contact point (BT-56).

Why it matters

The rule checks for a separate Person block, not whether the buyer is an individual. The buyer's name and the name of a person to contact have different purposes.

How to fix it

Configure your UBL export to omit the Person block from the buyer's party details. If you edit or generate the XML, remove cac:Person from cac:AccountingCustomerParty/cac:Party. Keep the buyer's name in the buyer's name field. Only put the person's name in cac:Contact/cbc:Name if they are a contact. Recheck the file in Klarbon.

Once the file is corrected, check it again for free: Validate an invoice against EN 16931

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice

The rule as published

A UBL invoice should not include the AccountingCustomerParty Party Person

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-257 still fails, and which other rules do.

Updated 6 November 2026