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Warning

DE-R-027: Seller contact phone number should have at least three digits

In short

Warning: worth checking.

DE-R-027 means the seller's contact telephone number is missing or does not look like a phone number. This is a warning, so the file is still accepted; fix it by entering a real number with at least three digits.

On this page

What it means

When the seller and the buyer are both in Germany, the seller contact telephone number (BT-42) should be a valid telephone number. The official text asks for at least three digits. The check runs on the telephone entry in the seller's contact block, so an empty or missing number does not pass.

Why it matters

The contact number lets the buyer reach someone with questions about the invoice. A placeholder or a typo does not help them. Nothing is blocked because the rule is a warning, but it is easy to avoid.

How to fix it

In your invoicing software, open your company settings or the contact person shown on the invoice and check the telephone field. Enter a full number, ideally with the country code, such as +49 30 1234567. Remove placeholder text such as n/a or tel.

The rule as published

Read the rule on the publisher's site

Business terms: BT-42

Where this rule applies

Rule set Version
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether DE-R-027 still fails, and which other rules do.

Updated 6 November 2026