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Warning

UBL-CR-198: The seller's despatch contact should be left out

In short

Warning: worth checking.

UBL-CR-198 means the seller in the UBL file has a despatch contact (DespatchContact), which EN 16931 does not use. It is a warning, so the invoice is still accepted. Keep the single seller contact (BG-6) and remove this one.

On this page

What it means

The rule checks the seller block (cac:AccountingSupplierParty) and fails when it holds a cac:DespatchContact, a contact for questions about shipping. EN 16931 has one contact for the seller (BG-6), placed in cac:Party/cac:Contact, and nothing more specific.

Why it matters

This is only a warning, so the invoice is still accepted. The recipient reads the one seller contact from the party. A despatch contact next to the party is not part of the standard and is ignored.

How to fix it

Remove cac:DespatchContact from cac:AccountingSupplierParty and export again. If the person to call about deliveries is not the person in the normal seller contact, decide which one should appear on the invoice, since only one can be shown. The contact name, telephone number and email address belong in cac:Party/cac:Contact. It is worth fixing when you build the XML yourself or want a file with no warnings.

The rule as published

A UBL invoice should not include the AccountingSupplierParty DespatchContact

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-198 still fails, and which other rules do.

Updated 6 November 2026