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Warning

UBL-CR-190: The seller contact's fax number should be left out

In short

Warning: worth checking.

UBL-CR-190 means the seller's contact in the UBL file has a fax number (Telefax), which EN 16931 does not use. It is a warning, so the invoice is still accepted. Remove the fax number and give a telephone number (BT-42) and an email address (BT-43) instead.

On this page

What it means

The rule checks the seller's contact (cac:AccountingSupplierParty/cac:Party/cac:Contact) and fails when it holds a cbc:Telefax. EN 16931 has the contact telephone number (BT-42, cbc:Telephone) and the contact email address (BT-43, cbc:ElectronicMail), but no fax number.

Why it matters

This is only a warning, so the invoice is still accepted. The recipient reads the telephone number and email address of the contact. A fax number is not part of the standard and is ignored, so nobody will see it.

How to fix it

Remove cbc:Telefax from cac:Contact under the seller party. Keep your telephone number in cbc:Telephone and your email address in cbc:ElectronicMail. Do not move the fax number into the telephone field, because the recipient would take it for a number to call. In your invoicing software, clear the fax field in your company or user contact details. It is worth fixing when you want a clean file; the invoice itself is not affected.

The rule as published

A UBL invoice should not include the AccountingSupplierParty Party Contact Telefax

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-190 still fails, and which other rules do.

Updated 6 November 2026