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Warning

UBL-CR-405: The delivery should not contain despatch details

In short

Warning: worth checking.

UBL-CR-405 means the UBL file has despatch details inside the delivery information (cac:Despatch), which EN 16931 does not use. Remove that block and export again.

On this page

What it means

The check looks at the delivery information (BG-13) of the invoice or credit note and warns when it contains cac:Delivery/cac:Despatch. In UBL this block describes the sending of the goods, such as when and from where they were despatched. EN 16931 uses a reference to the despatch advice (BT-16), rather than a cac:Despatch block in the delivery information.

Why it matters

The EN 16931 UBL mapping uses the despatch advice reference (BT-16), not a cac:Despatch block inside cac:Delivery.

How to fix it

Delete cac:Despatch from cac:Delivery in your XML export. If the buyer wants to link the invoice to a despatch advice, fill in the despatch advice reference (BT-16). In UBL that is cac:DespatchDocumentReference/cbc:ID. Export the corrected file and check it again.

Once the file is corrected, check it again for free: Validate an invoice against EN 16931

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice

The rule as published

A UBL invoice should not include the Delivery Despatch

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-405 still fails, and which other rules do.

Updated 6 November 2026