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Warning

UBL-CR-231: Leave the physical location out of the buyer's details

In short

Warning: worth checking.

UBL-CR-231 means the buyer's party block in your UBL invoice or credit note contains a physical location (PhysicalLocation), which EN 16931 does not use there. Remove it, and give any place of delivery in the delivery information instead.

On this page

What it means

This rule checks that the buyer's party details (BG-7) do not contain a physical location, the element cac:PhysicalLocation. That element describes a separate place linked to the buyer. EN 16931 has no such field for the buyer. A place of delivery has its own block, the delivery information (BG-13). The rule applies to UBL invoices and credit notes.

Why it matters

EN 16931 does not use PhysicalLocation within the buyer's party details; delivery information has its own group (BG-13).

How to fix it

In your invoicing software, check whether the buyer has an extra location or branch field and whether it is exported as PhysicalLocation. Stop exporting that block. If the place is where the goods or services went, fill in the delivery address instead. If you build the XML yourself, delete cac:PhysicalLocation from cac:AccountingCustomerParty/cac:Party and use cac:Delivery for the delivery place if applicable. Export or save the file again and recheck it.

Once the file is corrected, check it again for free: Validate an invoice against EN 16931

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice

The rule as published

A UBL invoice should not include the AccountingCustomerParty Party PhysicalLocation

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-231 still fails, and which other rules do.

Updated 6 November 2026