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Fatal: fails the selected checks

IT-R-004: Italian sellers must give the post code in their address

In short

IT-R-004 means an Italian seller has no post code in the postal address (BT-38). Fill in the post code (CAP) in your company address and export again.

On this page

What it means

When the seller is Italian, the seller's postal address must contain the post code (BT-38), known in Italy as the CAP. EN 16931 makes it optional; the Italian rules do not.

Why it matters

The Italian rules require the seller's postal address on the invoice. Without the post code the invoice fails the check and is rejected.

How to fix it

Open your company details in your invoicing software, go to the address and fill in the post code. In the XML this is cbc:PostalZone in cac:PostalAddress of cac:AccountingSupplierParty.

The rule as published

Read the rule on the publisher's site

Business terms: BT-38

Where this rule applies

Rule set Version
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether IT-R-004 still fails, and which other rules do.