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Warning

CII-SR-396: Do not use the logistics service charge element

In short

Warning: worth checking.

CII-SR-396 means the invoice contains a SpecifiedLogisticsServiceCharge, which EN 16931 does not use. It is only a warning and the invoice is still accepted; remove the element and enter any delivery fee as a charge on the whole invoice.

On this page

What it means

The invoice settlement section contains a SpecifiedLogisticsServiceCharge element, a separate place for a logistics fee such as freight or delivery. EN 16931 does not use it. A fee like that is entered as a charge on the whole invoice (BG-21).

Why it matters

This is a warning, so the invoice is still accepted. Software that follows EN 16931 does not read this element, so a delivery fee that only appears here may not be picked up by the buyer. It is worth fixing if the element carries a fee the buyer is meant to pay.

How to fix it

Remove the SpecifiedLogisticsServiceCharge element. If you charge for delivery or freight, add it as a charge on the whole invoice, with a reason, its VAT category and VAT rate, and make sure it is included in the totals. In most invoicing software this is called shipping costs or a surcharge.

The rule as published

SpecifiedLogisticsServiceCharge should not be present

Where this rule applies

Rule set Version
EN 16931 (CII) 1.3.17
XRechnung 3.0 (CII) 3.0.2
NLCIUS (CII) 1.0.3.13
France CTC (CII) 1.4.0-04
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether CII-SR-396 still fails, and which other rules do.

Updated 6 November 2026