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Warning

CII-SR-245: Seller electronic address should not have a phone number field

In short

Warning: worth checking.

CII-SR-245 means the seller's electronic address block contains a CompleteNumber element, which is the phone number field and is not used there. It is only a warning: move the value to the right place and delete the CompleteNumber.

On this page

What it means

In a CII file, the seller's electronic address (BT-34), such as a Peppol ID, belongs in the URIID element of the seller's URIUniversalCommunication block. This rule warns when that block also has a CompleteNumber element, which is meant for telephone numbers.

Why it matters

This is a warning, so the invoice is still accepted. EN 16931 only reads the address from the URIID element, so the CompleteNumber is normally ignored. If the real electronic address sits there, the buyer does not get it.

How to fix it

Check what the CompleteNumber holds. If it is the electronic address, move it into URIID in the same block, with its scheme. If it is a phone number, move it to the seller contact's telephone field (BT-42). Then delete the CompleteNumber from the electronic address block.

The rule as published

CompleteNumber should not be present

Where this rule applies

Rule set Version
EN 16931 (CII) 1.3.17
XRechnung 3.0 (CII) 3.0.2
NLCIUS (CII) 1.0.3.13
France CTC (CII) 1.4.0-04
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether CII-SR-245 still fails, and which other rules do.

Updated 6 November 2026