A Klarbon code adds credits to your account, takes a discount off a plan when you pay, or starts a trial of a plan. Every kind goes in the same box, "Have a code?", on your account page or when you download a file, or arrives in a code link. Klarbon says in one sentence what the code adds, next to the standing price, or why it cannot be used.
What can a code give?
| A code can give | When it applies |
|---|---|
| Credits | At once, on your account. From a link opened before you sign in, when you create your account or sign in |
| A discount on a plan | When you pay for a plan the code names. The code is kept for your next checkout |
| A trial of a plan | When you start the plan the code names, for an account that has not had it. A payment method is asked for, and you can cancel before the trial ends |
Credits from a code are free credits. They are used after your plan credits and bought credits, are not money, are never refunded and cannot be moved to another account. Credits, limits and refunds explains the order in which credits are used.
Can I combine codes?
No. One code applies to a purchase. A code is also never combined with the credit that takes your recent single purchases off a first Pro month. Where both apply, the larger saving is used, and the box says which and why. Each person can use a code once, and no code is limited to a country.
Why was my code refused?
The box answers in one sentence. A code can be unknown (capitals, spaces and hyphens do not matter, so check the letters), ended, used as often as it allows, already used by you, not for this purchase, for an account only, or a trial for accounts that have not had the plan. After too many unknown codes from the same connection, the box waits until the next day.
How do invitations work?
Your invitation link lets someone you work with create an account with starter credits in place of the welcome credit. You earn credits once their first payment is 14 days old and has not been refunded, withdrawn from or disputed. Monthly limits can hold a reward back to the next month; they never cancel it. You see how many people joined and bought, never who.
Klarbon never contacts the people you invite: you share the link from your own mail, messenger or share sheet. Inviting yourself or your own other accounts earns nothing.
When do codes end?
Every code has an end date and a number of uses, stated where it is given. A code or the invitation programme can be ended for the future; credits already given stay on your account. Rewards obtained by abuse are void. The terms of service set this out in the section on codes and invitations, and the pricing page shows the standing prices a code is measured against.
Frequently asked questions
Where do I enter a Klarbon code?
In the box "Have a code?" on your account page or under a file you are about to download, or by opening the code link you were given. Klarbon works out what the code does.
Can I use two codes on one purchase?
No. One code applies to a purchase, and a code is never combined with the credit for recent single purchases on a first Pro month. Where both apply, the larger saving is used.
Do credits from a code expire?
No. They stay on your account until you use them, after your other credits. They are never refunded or paid out.
When do I get my invitation reward?
Once the first payment of the person you invited is 14 days old and has not been refunded, withdrawn from or disputed. A monthly limit can move a reward to the next month, never cancel it.