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Warning

UBL-CR-363: No floor element in the delivery address

In short

Warning: worth checking.

UBL-CR-363 means the delivery address contains a floor element (cbc:Floor), which EN 16931 does not use. Remove the element, or write the floor into an address line if the buyer needs it.

On this page

What it means

This rule checks the delivery address (BG-15) and warns if it contains a floor element (cbc:Floor inside cac:Delivery/cac:DeliveryLocation/cac:Address). It applies to invoices and credit notes alike. EN 16931 has no separate field for the floor of a building, so the element is not part of the invoice model.

Why it matters

EN 16931 does not use a separate floor element in the delivery address.

How to fix it

In your invoicing software, check whether the floor is exported in its own delivery address element. If you need to keep it, add it to the street line or an extra address line, for example 'Station Road 12, 3rd floor'. If you build the XML yourself, delete cbc:Floor from cac:Delivery/cac:DeliveryLocation/cac:Address and put the text in cbc:StreetName or cbc:AdditionalStreetName in the same address. Recheck the corrected file.

Once the file is corrected, check it again for free: Validate an invoice against EN 16931

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice

The rule as published

A UBL invoice should not include the Delivery DeliveryLocation Address Floor

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-363 still fails, and which other rules do.

Updated 6 November 2026