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Warning

UBL-CR-368: No in-house mail element in the delivery address

In short

Warning: worth checking.

UBL-CR-368 means the delivery address contains an in-house mail element (cbc:InhouseMail), which EN 16931 does not use. Remove the element, or write the internal mail point into an address line if the buyer needs it.

On this page

What it means

This rule checks the delivery address (BG-15) and warns if it contains an in-house mail element (cbc:InhouseMail inside cac:Delivery/cac:DeliveryLocation/cac:Address). This is an internal mail code or mail point inside a building. EN 16931 has no separate field for it. The check applies to invoices and credit notes.

Why it matters

EN 16931 does not use a separate in-house mail element in the delivery address.

How to fix it

Look at the delivery address in your invoicing software and check whether an internal mail code is exported in a separate element. If the buyer needs it, add it to an extra address line. Otherwise leave it out. If you build the XML yourself, delete cbc:InhouseMail from cac:Delivery/cac:DeliveryLocation/cac:Address and move the text into cbc:AdditionalStreetName in the same address if you keep it. Recheck the corrected file.

Once the file is corrected, check it again for free: Validate an invoice against EN 16931

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice

The rule as published

A UBL invoice should not include the Delivery DeliveryLocation Address InhouseMail

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-368 still fails, and which other rules do.

Updated 6 November 2026