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Warning

UBL-CR-369: No department element in the delivery address

In short

Warning: worth checking.

UBL-CR-369 means the delivery address contains a department element (cbc:Department), which EN 16931 does not use. Remove the element, or write the department into an address line if the buyer needs it.

On this page

What it means

This rule checks the delivery address (BG-15) and warns if it contains a department element (cbc:Department inside cac:Delivery/cac:DeliveryLocation/cac:Address). It applies to invoices and credit notes. EN 16931 has no separate field for a department in a delivery address.

Why it matters

EN 16931 does not use a separate department element in the delivery address.

How to fix it

In your invoicing software, check whether the delivery address department is exported in a separate element. If the department matters for delivery, add it to the street line or an extra address line, for example 'Goods In, Station Road 12'. If you build the XML yourself, delete cbc:Department from cac:Delivery/cac:DeliveryLocation/cac:Address and put the text into cbc:AdditionalStreetName in the same address. Recheck the corrected file.

Once the file is corrected, check it again for free: Validate an invoice against EN 16931

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice

The rule as published

A UBL invoice should not include the Delivery DeliveryLocation Address Department

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-369 still fails, and which other rules do.

Updated 6 November 2026