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Warning

UBL-CR-362: No PO box element in the delivery address

In short

Warning: worth checking.

UBL-CR-362 means the delivery address contains a PO box element (cbc:Postbox), which EN 16931 does not use. Remove the element, or write the PO box into an address line if the buyer needs it.

On this page

What it means

This rule checks the delivery address (BG-15), the place where the goods or services were delivered. It looks for a PO box element (cbc:Postbox inside cac:Delivery/cac:DeliveryLocation/cac:Address) and warns if there is one. The same check applies to a credit note. EN 16931 has no separate field for a PO box, so the element is not part of the invoice model.

Why it matters

EN 16931 does not use a separate PO box element in the delivery address.

How to fix it

Check whether your invoicing software exports the delivery address PO box in its own element. Move the detail into the street line or an extra address line, or leave it out if the buyer does not need it. If you build the XML yourself, delete cbc:Postbox from cac:Delivery/cac:DeliveryLocation/cac:Address and, if you keep the detail, write it into cbc:StreetName or cbc:AdditionalStreetName in the same address. Recheck the corrected file.

Once the file is corrected, check it again for free: Validate an invoice against EN 16931

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice

The rule as published

A UBL invoice should not include the Delivery DeliveryLocation Address Postbox

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-362 still fails, and which other rules do.

Updated 6 November 2026