Skip to content

Error

FX-SCH-A-000738: A sales agent contact email entry needs one address element

In short

Error: fails the selected checks.

FX-SCH-A-000738 means an email block in the sales agent's contact contains no ram:URIID element, or more than one. Give that email block exactly one ram:URIID containing the intended email address.

On this page

What it means

In the Extended profile of Factur-X and ZUGFeRD, each ram:EmailURIUniversalCommunication under ram:SalesAgentTradeParty/ram:DefinedTradeContact must contain exactly one ram:URIID. This test counts elements. It does not check whether their text is empty or has a valid email format.

Why it matters

The profile requires one address element within each contact email block. A missing or repeated element does not fit that structure.

How to fix it

Find the affected contact email block. Add a missing ram:URIID or remove repeated ram:URIID elements, keeping the intended email address. If you do not need this email entry, remove its whole ram:EmailURIUniversalCommunication block rather than only clearing the address text. Check the file again.

Once the file is corrected, check it again for free: Validate a ZUGFeRD invoice

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice Beta

The rule as published

Element 'ram:URIID' must occur exactly 1 times.

Where this rule applies

Rule set Version
Factur-X 1.09 EXTENDED 1.0.9-2
ZUGFeRD 2.5 EXTENDED 2.5.2
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether FX-SCH-A-000738 still fails, and which other rules do.

Updated 6 November 2026