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Error

FX-SCH-A-000739: A sales agent fax entry needs exactly one number element

In short

Error: fails the selected checks.

FX-SCH-A-000739 means a fax block in the sales agent's contact contains no ram:CompleteNumber element, or more than one. Give that fax block exactly one ram:CompleteNumber containing the intended fax number.

On this page

What it means

In the Extended profile of Factur-X and ZUGFeRD, each ram:FaxUniversalCommunication under ram:SalesAgentTradeParty/ram:DefinedTradeContact must contain exactly one ram:CompleteNumber. This rule counts elements, not the numbers in their text. It does not check whether the text is empty or correctly formatted.

Why it matters

The profile requires one number element within each fax block. A missing or repeated number element does not match that structure.

How to fix it

Find the affected fax block in the sales agent's contact. Add a missing ram:CompleteNumber or remove repeated ram:CompleteNumber elements, keeping the intended fax number. If you do not need this fax entry, remove its whole ram:FaxUniversalCommunication block. Check the file again.

Once the file is corrected, check it again for free: Validate a ZUGFeRD invoice

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice Beta

The rule as published

Element 'ram:CompleteNumber' must occur exactly 1 times.

Where this rule applies

Rule set Version
Factur-X 1.09 EXTENDED 1.0.9-2
ZUGFeRD 2.5 EXTENDED 2.5.2
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether FX-SCH-A-000739 still fails, and which other rules do.

Updated 6 November 2026