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Warning

UBL-CR-220: The buyer's address should not have a department field

In short

Warning: worth checking.

UBL-CR-220 means the buyer's postal address in your UBL file has a department element (Department), which EN 16931 does not use. This is a warning. Remove the element and, if you need the department, write it in an address line or the buyer contact instead.

On this page

What it means

In a UBL invoice or credit note, this rule checks that cac:AccountingCustomerParty/cac:Party/cac:PostalAddress does not contain cbc:Department. In UBL that element holds the department of the buyer that the mail is for, such as 'Accounts payable'. EN 16931 has no separate field for it.

Why it matters

EN 16931 does not use a separate department element in the buyer's postal address.

How to fix it

Add the department to the second address line (BT-51) or to the buyer contact point (BT-56), and stop your invoicing software exporting it as a separate field. Export again and check the result. If you build the XML yourself, move the value of cbc:Department into cbc:AdditionalStreetName or the buyer's cac:Contact/cbc:Name and delete cbc:Department, then recheck the file.

Once the file is corrected, check it again for free: Validate an invoice against EN 16931

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice

The rule as published

A UBL invoice should not include the AccountingCustomerParty Party PostalAddress Department

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-220 still fails, and which other rules do.

Updated 6 November 2026