Skip to content

Error

FX-SCH-A-000912: The payee contact's fax entry needs one number element

In short

Error: fails the selected checks.

FX-SCH-A-000912 means a fax entry for the payee's contact contains no ram:CompleteNumber element or contains more than one. Make that entry contain exactly one ram:CompleteNumber.

On this page

What it means

Within the payee (BG-10), each ram:DefinedTradeContact/ram:FaxUniversalCommunication must contain exactly one ram:CompleteNumber child element. The rule counts elements, not populated fax numbers, and does not check the number's format.

Why it matters

The profile represents a contact's fax entry with a single element for the complete number.

How to fix it

In ram:PayeeTradeParty/ram:DefinedTradeContact/ram:FaxUniversalCommunication, add the missing ram:CompleteNumber with the correct fax number or remove extra number elements. If you are not supplying a fax number, remove the whole fax entry. Regenerate and recheck your file.

Once the file is corrected, check it again for free: Validate a ZUGFeRD invoice

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice Beta

The rule as published

Element 'ram:CompleteNumber' must occur exactly 1 times.

Where this rule applies

Rule set Version
Factur-X 1.09 EXTENDED 1.0.9-2
ZUGFeRD 2.5 EXTENDED 2.5.2
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether FX-SCH-A-000912 still fails, and which other rules do.

Updated 6 November 2026