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Error

FX-SCH-A-000869: An invoicee email contact needs exactly one address

In short

Error: fails the selected checks.

FX-SCH-A-000869 means an email entry in the invoicee's contact has no address or more than one. Give ram:EmailURIUniversalCommunication exactly one ram:URIID.

On this page

What it means

The contact of the invoicee, the party the invoice is sent to when that is not the buyer, can have an email address. If the email element is present, it must hold exactly one address (ram:URIID). An empty email element and an element with two addresses both fail.

Why it matters

The recipient's software reads the address from this one place. If it is missing or doubled, it cannot tell which address to use, so the file fails the check and may be rejected.

How to fix it

Check the contact on the invoice address in your invoicing software. It should have one email address, and an empty email field should be removed. If you build the XML yourself, the address goes in ram:URIID inside ram:EmailURIUniversalCommunication inside ram:DefinedTradeContact, exactly once.

Once the file is corrected, check it again for free: Validate a ZUGFeRD invoice

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice Beta

The rule as published

Element 'ram:URIID' must occur exactly 1 times.

Where this rule applies

Rule set Version
Factur-X 1.09 EXTENDED 1.0.9-2
ZUGFeRD 2.5 EXTENDED 2.5.2
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether FX-SCH-A-000869 still fails, and which other rules do.

Updated 5 November 2026