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Fatal

CII-SR-456: Give the buyer contact only once

In short

Fatal: fails the selected checks.

CII-SR-456 means your file contains more than one buyer contact block. Keep at most one ram:DefinedTradeContact under ram:BuyerTradeParty.

On this page

What it means

Within each header trade agreement, the check counts ram:BuyerTradeParty/ram:DefinedTradeContact elements. Zero or one passes this rule. Repeated blocks count separately even if their details are identical.

Why it matters

The CII structure provides at most one buyer contact block here. This rule limits the number of blocks, not the contact details they contain.

How to fix it

Check the buyer contact details on your invoice and choose the appropriate contact. Keep the relevant details in one ram:DefinedTradeContact under ram:BuyerTradeParty and remove the extra contact blocks. If you are unsure which contact to use, ask your buyer, then export and recheck your file.

Once the file is corrected, check it again for free: Validate an invoice against EN 16931

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice

The rule as published

DefinedTradeContact of BuyerTradeParty shall exist maximum once

Where this rule applies

Rule set Version
EN 16931 (CII) 1.3.17
XRechnung 3.0 (CII) 3.0.2
NLCIUS (CII) 1.0.3.13
France CTC (CII) 1.4.0-04
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether CII-SR-456 still fails, and which other rules do.

Updated 6 November 2026