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Warning

UBL-CR-564: The item on a line should not carry a pack size

In short

Warning: worth checking.

UBL-CR-564 means the item on an invoice or credit note line contains a pack size (cbc:PackSizeNumeric), which EN 16931 does not use. It is only a warning. Remove the element, and put the pack size in the item description if the buyer needs it.

On this page

What it means

The check looks at the item on every invoice or credit note line. None of them should contain a cbc:PackSizeNumeric element. In UBL this is the number of units in one pack, such as 12 bottles in a box. EN 16931 has no business term for it.

Why it matters

The EN 16931 UBL rules do not use this separate pack size element on invoice or credit note lines.

How to fix it

Ask your software supplier to leave cbc:PackSizeNumeric out of the invoice export. If the buyer should see the pack size, add it to the item description instead, for example Water 0.5 l, pack of 12. If you build the XML yourself, delete cbc:PackSizeNumeric from cac:Item in each cac:InvoiceLine or cac:CreditNoteLine.

Once the file is corrected, check it again for free: Validate an invoice against EN 16931

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice

The rule as published

A UBL invoice should not include the InvoiceLine Item PackSizeNumeric

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-564 still fails, and which other rules do.

Updated 6 November 2026