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Warning

UBL-CR-307: Leave the separate PO box field out of the tax representative's address

In short

Warning: worth checking.

UBL-CR-307 means the tax representative's address (BG-12) in your UBL invoice or credit note has a separate PO box element, which EN 16931 does not use. Remove that element; if you need the PO box in the address, include it in an address line.

On this page

What it means

The invoice can name the seller's tax representative (BG-11), the person or company the seller has appointed to account for VAT on its behalf. In UBL a postal address can carry a PO box number as its own element. EN 16931 has no separate PO box field, so the address is given as address lines, city, postcode, country subdivision and country. The rule fails when cac:TaxRepresentativeParty/cac:PostalAddress/cbc:Postbox is in the file at all, even if empty.

Why it matters

EN 16931 does not use a separate PO box field for the tax representative's address. A PO box can be included in an address line instead.

How to fix it

If the PO box is part of the address, include it in an address line, such as the first address line (BT-64), cbc:StreetName, for example 'PO Box 123'. Remove cbc:Postbox from cac:TaxRepresentativeParty/cac:PostalAddress and recheck the corrected file.

Once the file is corrected, check it again for free: Validate an invoice against EN 16931

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice

The rule as published

A UBL invoice should not include the TaxRepresentativeParty PostalAddress Postbox

Where this rule applies

Rule set Version
EN 16931 (UBL) 1.3.17
EN 16931 (UBL credit note) 1.3.17
XRechnung 3.0 (UBL) 3.0.2
XRechnung 3.0 (UBL credit note) 3.0.2
Peppol BIS Billing 3.0 (invoice) 2026.5
Peppol BIS Billing 3.0 (credit note) 2026.5
SI-UBL 2.0 / NLCIUS (invoice) 2.0.3.13
SI-UBL 2.0 / NLCIUS (credit note) 2.0.3.13
France CTC (UBL invoice) 1.4.0-04
France CTC (UBL credit note) 1.4.0-04
CIUS-RO UBL Invoice 1.0.9 1.0.9
CIUS-RO UBL Credit Note 1.0.9 1.0.9
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether UBL-CR-307 still fails, and which other rules do.

Updated 6 November 2026