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Error

FX-SCH-A-000928: Give the payer exactly one name element

In short

Error: fails the selected checks.

FX-SCH-A-000928 means a payer block has no ram:Name element or has more than one. Add the payer's name in one ram:Name, or remove the additional name elements.

On this page

What it means

Each ram:PayerTradeParty under ram:ApplicableHeaderTradeSettlement must contain exactly one direct ram:Name child. The test counts elements; it does not check whether the name text is empty or correct.

Why it matters

The Extended profile requires a single name element within each payer block.

How to fix it

Check the name of the person or organisation paying the invoice. Ensure ram:ApplicableHeaderTradeSettlement/ram:PayerTradeParty contains one ram:Name with that name. Add the element if it is missing, or remove additional ram:Name elements. Check the corrected file again.

Once the file is corrected, check it again for free: Validate a ZUGFeRD invoice

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice Beta

The rule as published

Element 'ram:Name' must occur exactly 1 times.

Where this rule applies

Rule set Version
Factur-X 1.09 EXTENDED 1.0.9-2
ZUGFeRD 2.5 EXTENDED 2.5.2
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether FX-SCH-A-000928 still fails, and which other rules do.

Updated 6 November 2026