Skip to content

Error

FX-SCH-A-000837: A fax entry for the final recipient needs one number field

In short

Error: fails the selected checks.

FX-SCH-A-000837 means a contact fax block for the final delivery recipient contains no ram:CompleteNumber element or contains more than one. Make sure the ram:FaxUniversalCommunication block has exactly one ram:CompleteNumber.

On this page

What it means

For each ram:FaxUniversalCommunication under ram:UltimateShipToTradeParty/ram:DefinedTradeContact in the header delivery section, this rule requires exactly one direct ram:CompleteNumber child. It checks element count, not whether the number is filled in or valid.

Why it matters

The Extended profile represents the fax number in one field within each fax communication block. A missing or repeated field does not match that structure.

How to fix it

Check the fax details for the final delivery recipient's contact. Keep one ram:CompleteNumber containing the intended number inside ram:UltimateShipToTradeParty/ram:DefinedTradeContact/ram:FaxUniversalCommunication. If the fax entry is not required for your invoice, remove the whole fax block instead. Export and recheck.

Once the file is corrected, check it again for free: Validate a ZUGFeRD invoice

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice Beta

The rule as published

Element 'ram:CompleteNumber' must occur exactly 1 times.

Where this rule applies

Rule set Version
Factur-X 1.09 EXTENDED 1.0.9-2
ZUGFeRD 2.5 EXTENDED 2.5.2
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether FX-SCH-A-000837 still fails, and which other rules do.

Updated 6 November 2026