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Error

FX-SCH-A-000799: The ship-from contact fax block needs one number field

In short

Error: fails the selected checks.

FX-SCH-A-000799 means a ship-from contact fax block contains no ram:CompleteNumber element or contains more than one. Make sure each ram:FaxUniversalCommunication block contains exactly one ram:CompleteNumber for the fax number.

On this page

What it means

This rule counts the direct ram:CompleteNumber children of each ram:FaxUniversalCommunication under ram:ShipFromTradeParty/ram:DefinedTradeContact. It requires one element, but does not check whether its text is empty or is a valid fax number.

Why it matters

The Extended profile requires one number field within each contact fax block. Omitting or repeating that field does not match the required XML structure.

How to fix it

Under ram:ShipFromTradeParty/ram:DefinedTradeContact/ram:FaxUniversalCommunication, add ram:CompleteNumber if it is missing or remove extra ram:CompleteNumber elements. Put the intended fax number in the remaining element, then export your invoice again and recheck it.

Once the file is corrected, check it again for free: Validate a ZUGFeRD invoice

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice Beta

The rule as published

Element 'ram:CompleteNumber' must occur exactly 1 times.

Where this rule applies

Rule set Version
Factur-X 1.09 EXTENDED 1.0.9-2
ZUGFeRD 2.5 EXTENDED 2.5.2
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether FX-SCH-A-000799 still fails, and which other rules do.

Updated 6 November 2026