Skip to content

Error

FX-SCH-A-000655: Check the buyer agent contact's phone number

In short

Error: fails the selected checks.

FX-SCH-A-000655 means a telephone block for your buyer agent's contact contains no ram:CompleteNumber element or more than one. Add the missing number element or remove the extras so the block contains exactly one.

On this page

What it means

Each ram:TelephoneUniversalCommunication under ram:BuyerAgentTradeParty/ram:DefinedTradeContact must contain exactly one direct ram:CompleteNumber child. This test counts number elements within each block, not telephone blocks or phone numbers written in the text.

Why it matters

The Extended profile requires a single number element within each contact telephone block.

How to fix it

Find the affected ram:TelephoneUniversalCommunication in the buyer agent's contact details. Put the contact's phone number in one ram:CompleteNumber and remove any additional ram:CompleteNumber elements from that block. Re-export and recheck your invoice without changing profiles just to avoid this check.

Once the file is corrected, check it again for free: Validate a ZUGFeRD invoice

Or fix the invoice in a form and download the corrected file, for 1 credit: Fix a rejected e-invoice Beta

The rule as published

Element 'ram:CompleteNumber' must occur exactly 1 times.

Where this rule applies

Rule set Version
Factur-X 1.09 EXTENDED 1.0.9-2
ZUGFeRD 2.5 EXTENDED 2.5.2
Rule text from phive-rules 4.6.4.

Check your file

Drop your e-invoice to see whether FX-SCH-A-000655 still fails, and which other rules do.

Updated 6 November 2026